Returns & Exchanges
We want you to love your Jonathan Adler purchase, but if you are not completely satisfied, we accept returns of eligible items in original condition within 30 days of delivery. Please note that custom furniture, lighting, and final sale items are non-returnable.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Carefully repackage your items in their original protective packaging to ensure they arrive safely at our warehouse.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your box.
- 4.Drop Off and Refund
Drop off your package at any authorized carrier location; once received and inspected, your refund will be processed to your original payment method.
